Frequently
Asked Questions

Wellgistics is committed to providing easy engagement with its customers and potential registered members.

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We make wholesale, simple, transparent, better.

MEMBERSHIP QUESTIONS

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We address many of the questions to simplify the process of registration and membership

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Product Questions

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Discover answers to help you identify the right products for your pharmacy's success

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General Questions

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Posts about how certain events in the industry effect Wellgistics business practices as it relates to their customers.

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Membership
Questions

No there are no fees when registering with Wellgistics.
Is there a fee associated with being a member?
By becoming a Wellgistics member you have access to an array of products specifically selected to help independent pharmacies optimize their business model.

Access to amazing pharmacy strategists that specialize in your specific area, which spend time to learn about your pharmacy needs, and goals.

Access to branded, generic, and specialty products with negotiated special pricing.
What does a Wellgistics membership include?
Our warehouse is in Lakeland, Florida.
Where are you located?
Yes, we offer free ground shipping on all orders • Free 2-Day air on all orders over $100. FREE Next-Day shipping on orders over $300 • Shipping only to within the US.
Do you offer free shipping?
We take ACH checking and Credit Cards. Cards and ACH account information is kept on a secure site giving our pharmacies peace of mind. There are no fees associated when using a credit card, Wellgistics covers any transaction fees.
What methods of payment do you take?
Wellgistics has been an authorized NABP distributor since 2015. NABP was formerly known as VAWD.
Are you NABP Accredited?
A pharmacy strategist learns about your pharmacy and is familiar with your area to help you find ways to reach your pharmaceutical goals and your financial goals.
What is the benefit of working with a Pharmacy Strategist?

Product
Questions

We carry brand-name, generics, and specialty products.
What type of products do you carry?
Many of the manufacturers we work with offer co-pay or rebate assistance. You can find the co-pay information on the store's product page.
Are there co-pay offers on the products you carry?
Traditionally we buy directly from the manufacturer allowing us to get bulk pricing which allows us to offer special pricing to you and orders without minimums.
Do you purchase products from other wholesalers?
Industry partners
Yes, we do.
Every member will be set up with an account within our track and trace site where you will be able to investigate the products you have purchased.
Do you offer T3 information, formally known as pedigree information?

General
Questions

We need a copy of a current pharmacy license, and a sample registration form, and your pharmacy will be ready to order. Forms are available online, and licenses can be uploaded if you prefer.
How do I enroll and begin placing orders?
We have a wide array of financing options to meet your pharmacies needs.
Do you offer credit terms?
We have a number of products not available through any other wholesaler in the country. Ask one of our product specialists about them today.
Do you have New products I can’t find elsewhere?
Audit requests can be faxed to (863) 336-5010, or emailed to audits@wellgistics.com
How do I submit an Audit Request?

Holiday Hours

  • Memorial Day – Monday May 21 2021
  • Independence Day – Monday July 5 2021
  • Labor Day – Monday September 6 2021
  • Veterans Day – Thursday November 11 2021
  • Thanksgiving – Thursday November 25 2021
  • Christmas Eve – Friday December 24 2021
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