Updated: November 19, 2020

Who we are

Wellgistics.com is owned and operated by Wellgistics, LLC, 358 Eagles Landing, Lakeland, FL 33810. If you have questions, comments, or concerns about this privacy policy (this “Policy” or “Privacy Policy”), you may email orders@wellgistics.com.

Our Commitment to Candor

Law does not require us to create, maintain, or publish a privacy policy. However, we value transparency. The primary purpose of our Policy is to describe how and when we may collect, store, use, and share your information.

Our Commitment to the Law

We strive to understand and abide by all applicable privacy laws in how we collect, store, use, and share your information. If any part of our Policy is unlawful, it is inadvertent and void.

Usage Indicates Consent

No one is forcing you to use Wellgistics.com. We appreciate your business. By visiting our website or downloading our mobile application, you consent to our Privacy Policy.  Don’t use our website or mobile application, if you disagree with any part of this Policy.

How We Collect Information about You

Information from What You Say – As you use our website or mobile application, there are numerous contexts in which you may freely give us or our contractors, affiliates, and partners your personal information. For example, when you create an account, you give us your email address and other personal information.

Information from What You Do – We may track and store any information about your site or app usage, including but not limited to your location, browser type, referring URL, computer’s operating system, Internet Service Provider, IP host address, domain name, time and date of visit, pages viewed, links clicked, and time spent on each element. We may use cookies to track your user preferences, username, password, or other details to streamline your experience. You may disable cookies via your browser settings. However, disabling cookies or similar tools may limit site functionality. We may also use web beacons to track your site usage and interaction with the emails we send you. For example, web beacons may let us know whether you received or opened an email. You may be able to disable some web beacons by displaying emails as text only and adjusting browser settings.

Outside Information – We may receive information about you from third parties or public databases.

Minors – If you’re under the age of 18, we won’t knowingly collect any information about you and you must not use our site (see our Terms of Use at Wellgistics.com/terms-of-use).

How We Store Your Information

Storage in United States – Even if you access our site or app from a foreign country, we store your information in the United States in accordance with its laws. By using our site, you consent to the transfer of your information to and storage of your information in the United States.

Deleting Personally Identifiable Information – If you want us to delete personally identifiable information that we’ve collected about you, you may email orders@wellgistics.com. We’ll try to accommodate your request. But we won’t be able to any delete information when doing so would cause harm, like when the information is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies.

Security Measures But No Warranty – We implement a variety of reasonable security measures to maintain the safety of your personal information. Your personal information is stored in secured networks that are only accessible to individuals with special access rights. In addition, all sensitive information, like credit card information, will usually be encrypted via Secure Socket Layer (SSL) technology. That said, security can never be guaranteed. We don’t warrant the security of any information that we collect.

Handling Breaches – If we learn of a security breach with respect to your personally identifiable information, our first priority will be to determine the scope of the damage, notify and work with law enforcement, and engage in remedial measures, as appropriate. We’ll also notify you via email as soon as reasonably possible and meet the requirements of the Florida Information Protection Act, when applicable.

How We Use Your Information

Payment Processing – We collect and store information created by your purchases, including payment method information, merchant’s name, and the date, time, and amount of the transaction. To streamline future purchases, we may store your ACH payment information, credit card information, or debit card information. You can edit or remove such information via account settings.

Experience Enhancement – We use the personal information we collect to provide you services and enhance your user experience. For example, we may use your location to provide local trends, stories, or ads. We may use the information we collect to make inferences about you, like what topics you may be interested in, what teams you may like, etc., to customize content, including ads. 

Marketing Purposes – We use the information we collect to inform you about opportunities we believe you may be interested in. You may use your settings for email and mobile notifications to control how we, our contractors, our affiliates, and our partners may contact you. You may unsubscribe from any notification by following the instructions contained within the notification or email us at orders@wellgistics.com with your request.

Phone numbers. By default, if you provide us with your phone number, you agree to receive marketing text messages to that number and pay any associated fees for receiving such messages.

Email addresses. By default, if you provide us your email address, you agree to receive emails from us, including marketing emails.

Protection – We may access, process, and retain for an extended period of time any information collected about you when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We may retain information from accounts disabled for violations of our terms for at least one year to prevent repeat abuse or other violations.

How We Share Your Information

Information for Specific Third Parties – There are many contexts in which we may share the information we collect about you with specific third parties.  While not all inclusive, here is a list of some instances when it may be shared:

Business transfers. If we’re involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, all of your information may be sold or transferred as part of that transaction. This Policy will apply to your transferred information.

Service providers. We engage service providers, like credit card processing companies and website hosting partners, to perform functions for us. We may share your personal information with them, subject to obligations consistent with our Privacy Policy and any other appropriate confidentiality and security measures, and on condition that they use your information only on our behalf and pursuant to our instructions.

Corporate affiliates. We may share your information, including personally identifiable information, like email addresses or phone numbers, with our corporate affiliates to improve our services and our affiliates’ services, including ads and marketing efforts.

Sales to third parties. Non-personally identifiable information may be sold to third parties for marketing, advertising, or other uses. Though not currently our practice, personally identifiable information, like email addresses or phone numbers, may also be sold as permitted by law.

At your direction. We may share your information at your direction, such as when you authorize a third-party web client or application to access your account.

Out of necessity. We may share information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or government request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s release request.

External Links

Our site may contain links to other sites or apps for your convenience. We have no responsibility for the content or practices of any third-party site or app.

Assignments

We may assign this Policy, its duties, or its benefits at any time without notice. You may not assign this Policy, its duties, or its benefits without our prior written notice.

Disputes

Governing Law – This Policy is governed by the laws of the United States and the State of Florida, excluding its conflict of laws provisions.

Internal Resolution – If you have concerns or claims with respect to our Policy, email orders@wellgistics.com. We’ll investigate and attempt to promptly resolve any complaints.

Arbitration – If your complaint cannot be resolved through our internal process, you agree to resolve your complaint through arbitration. If arbitration is necessary, it will be conducted by telephone and email, and if it must be done in person, it will be conducted in Lakeland, Florida. The arbitration will be conducted an arbitrator from the American Arbitration Association, and under the rules of commercial arbitration of that association, to the extent they’re not inconsistent with this Policy. Both parties will equally share the cost of arbitration. Attorney fees will be awarded to the prevailing party. All decisions of the arbitrator will be final and binding on both parties and enforceable in any court of competent jurisdiction. For additional information you may visit www.ADR.org.

Court – If, for whatever reason, arbitration is unenforceable, lawsuits must be brought before a court in the State of Florida. Attorney fees will be awarded to the prevailing party.

Severability – If, for whatever reason, an arbitrator or court of competent jurisdiction finds any part of this Policy to be unenforceable, all other parts will remain in force, and a valid provision which most closely approximates the intent and economic effect of the invalid provision shall be substituted for the invalid provision.

Policy Updates

You have a responsibility to review this Policy periodically. We may revise this Policy at any time. If we make a change to this Policy that, in our sole discretion, is material, we will update this webpage and may send an email to the address associated with your account. By continuing to visit our website or use our mobile application after those changes become effective, you agree to be bound by those changes regardless of whether we have issued an email notification.

Updated: October 1, 2021

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Warehouse:
863-333-9700
358 Eagles Landing Dr.
Lakeland, FL 33810

Sales Office:
4890 West Kennedy Blvd Ste 920
Tampa, FL 33609

Same day order cut off time:……………..5:30 pm EST

Warehouse hours of operation:…………9 am – 6 pm M-F

 

Holiday Hours

 

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  • Day after Thanksgiving Friday 24-Nov-23
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